Crisis Prevention Institute Training
(EQ-CP-101 )

Eagle Quest Course :: Crisis Prevention Institute Training
Course : EQ-CP-101 – 7 credit hour(s)
CPI training will teach the student how to deal with angry and/or aggressive clients. This course is divided into two sections; the first section is online course work, the section section is hands on instruction provided by our licensed trainer.

Topics covered in this course:
  • • Dealing with Client Conflict
  • • Verbal De-escalation Strategies

Instructor : Ashley de la Garza